Política de envío
Updated on 5/11/2022
How much is shipping?
Free - For all orders $250.01 or more before tax and after any discounts.
$14.95 Flat-Rate - For all orders under $250 before tax and after any discounts.
*Our free shipping minimum and flat-rate shipping cost raised slightly on 5/11/22 due to increased fuel costs causing the amount shipping costs to also rise. Thanks for understanding.
Shipping to Canada & Other Countries
We are happy to ship worldwide. We do not have our store set up to accurately calculate international shipping rates. Please email us with the items you'd like to order and your shipping address so we can provide you with shipping quotes from USPS, UPS, FedEx, or DHL.
Local Customers - If you are in the Greater Cincinnati/NKY area, we do offer local pickup
Please call us to schedule your local pickup and have us create a custom invoice for you without any shipping fees.
We have many items in stock at our location in Edgewood, KY, but some products are in warehouses in Ohio and Georgia. We always stock RBG 712 blade grinders and accessories and the Proslide XT, GoSlide, GoSlide wearplate, and all Proslide XT replacement parts. Anything that we do not have at our Edgewood location can be available for free pickup within 1-3 business days.
Call Ryan at (859) 414-4839 for availability.
Why is shipping $14.95 even on small, light items?
Shipping under $250.01 is $14.95 because it has to cover the cost of the postage, the cost of the box/envelope it was shipped in, the cost of packing material, the cost of warehousing the item before it was sold, and the cost to for an employee to process your order.
We also do not work 'shipping fees' into our pricing like many of our competitors do!
Thanks for understanding.
FYI - Our store was made for lawn care companies, farms, small engine repairs, and the like. We are happy to send a homeowner a single part too. Most orders we receive qualify for free shipping.
If you price check, you will find we often have the lowest price along even when shipping is taken into account.
Thank you for visiting and shopping at iGoProLawnSupply.com. The following are the terms and conditions that constitute our Shipping Policy.
We use UPS Ground for shipping most orders. USPS may be used if you are ordering small/light products such as Proslide XT replacement parts.
Shipping to Canada
We are more than happy to ship orders to Canada. Please email us with your address and the items you would like to purchase. If your order is over $250.01 and we are offering free shipping over $250.01 in the US, we will discount your shipping as much as possible. Shipping to Canada cannot be free due to the additional costs and fees associated with international shipping. Thanks for understanding.
Email us your name, address, and what you would like to order. We will send you back a link to click and complete your purchase with your custom shipping quote.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur and are out of our control once UPS or USPS is transporting your order.
Shipment to P.O. boxes or APO/FPO addresses
iGoProLawnSupply.com ships to physical addresses within the United States of America.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
iGoProLawnSupply.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
iGoProLawnSupply.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. without speaking to you first. Some of our vendors are willing to ship items outside the U.S. Please email firstname.lastname@example.org with your potential order and your address so we can determine if we can ship the items you want or not, and if we can, we will also provide you with your shipping quote.